Privacy Policy - Picture Perfect Marketing

1. Who We Are

Picture Perfect Marketing ("we", "us", "our") is a boutique digital marketing agency based in Sydney, New South Wales, Australia. We provide services including social media management, paid advertising, SEO, web design, photography, videography, and brand development.

This Privacy Policy explains how we handle personal information collected through our website (pictureperfectmarketing.com.au) and our enquiry form. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

When you submit an enquiry through our contact form, we may collect:

Your first and last name
Your email address
Your phone number (optional)
Your business name (optional)
The services you are interested in
Any additional information you provide in your message

We do not collect sensitive information (such as health, financial, or government identifier information) through this website.

3. How We Use Your Information

We use the information you provide solely to:

Respond to your enquiry
Schedule and conduct your free strategy call
Send you a tailored proposal if appropriate
Communicate with you about our services

We will not use your information to send you unsolicited marketing communications without your consent.

4. How We Store and Protect Your Information

Enquiries submitted through our contact form are processed by Formspree (formspree.io), a third-party form submission service. Submissions are delivered to our private email inbox and stored within our email system. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. We do not store your personal information in any public-facing database or share it with third parties for marketing purposes.

5. Disclosure to Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With service providers who assist us in operating our business (such as Formspree for form processing), under appropriate confidentiality agreements
Where required or permitted by law
With your explicit consent

6. Cookies and Analytics

Our website may use cookies or similar tracking technologies to understand how visitors interact with our site. This may include tools such as Google Analytics. These tools collect information in aggregate and do not personally identify you.

You can disable cookies in your browser settings at any time. Doing so may affect some functionality of the website.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your personal information, where it is no longer required
Withdraw consent to us contacting you at any time

To exercise any of these rights, please contact us using the enquiry form on our Contact page. We will respond within a reasonable timeframe.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please reach out via our enquiry form. We take privacy concerns seriously and will respond promptly.

Privacy Policy.